使用條款 | Terms & Conditions
本文條款條件以及本文鏈接所連任何制度或文件（合稱“使用條款”）構成www.greenprice.hk以及 Green Price Limited 或其任何關聯公司擁有的和/或其代表運營的移動應用（合稱“平台”）的使用條款。在使用條款中，Green Price Limited 或其任何關聯公司稱“GreenPrice” 或“我們”。
你需要註冊帳戶, 才能使用本網站提供的部分服務。註冊帳戶即表示你同意提供任何方面均為真實、正確、最新和完整的個人資料。如欲進一步了解我們如何使用你的個人資料, 請參閱我們的私隱政策。18歲以下人士必須在註冊使用本網站和服務前讓家長或監護人得悉 GreenPrice的私隱政策。GreenPrice保留只接受18歲以上人士訂貨的權利。
a) 使用任何技術企圖隱藏使用多個帳戶, 或以任何方式擾亂我們任何服務
GreenPrice的所有軟件和內容 (其定義為, 或包括任何文字、音訊或音樂、影片、圖像、相片和圖片) 是GreenPrice的知識產權作品, 並受知識產權、版權法和國際公約條款的保護。本網站只供作個人及非商業用途。只有得到GreenPrice及/或其第三方授權人明確授權, 方可使用內容作任何非個人及/ 或非商業用途。在未獲GreenPrice同意或授權前, 不可發佈、複製、發佈、售賣或特許任何本網站的內容。任何未經授權的行為可能會導致民事後果或刑事處罰。
對於任何本網站以外的內容及其準確性, 包括但不限於本網站的廣告商, GreenPrice概不負責。用家使用本網站以外的網站或資源需自行承擔風險, 並受此等網站各自的使用及服務條款約束。
b) 持有 GreenPrice接受作為付款方式而且由持牌銀行發出的有效信用卡或轉帳卡, 或持有有效的PayPal帳戶
c) 保證你所提供的個人及付款資料為有效而且正確 (包括電郵地址、真實姓名、電話號碼、記帳資料和其他本網站要求的資料
於本網站訂購貨品, 即表示你授權GreenPrice於你的信用卡/轉帳卡或PayPal帳戶收取金額為訂單總額的費用。你亦明確授權我們使用你所提供的個人資料進行適當的反詐騙檢查, 例如信用審查, 以及在必要的時候, 向第三方或從第三方傳送或獲取關於你的資訊。第三方包括但不限於信貸參考機構或反詐騙機構, 而此等機構可能保存有關資料。如欲了解更多關於本公司如何使用個人資料的資訊, 請參閱我們的私隱政策
GreenPrice將盡力確保本網站的內容和產品描述為準確和完整。不過, 我們不保證內容和產品描述均為準確、完整、最新和無誤。如果你覺得GreenPrice提供的產品與描述不符, 請參閱我們的退貨政策。
本網站所標示的價格為港幣。除非出現明顯錯誤, 否則你的訂單獲接納時即代表你同意支付本網站所顯示的價格。我們盡力確保本網站所顯示的所有價格準確, 但不能保證所有價格無誤, 並保留更正任何錯誤的權利。如果我們發現你已訂購的任何產品價格有誤, 我們會盡快通知你,屆時你可選擇重新確認或取消訂單。如果未能聯絡閣下, 我們將把訂單作取消訂單般處理。
如果你的信用卡/ 轉帳卡不是港幣戶口, 最終收費會以你的戶口貨幣由你的發卡銀行根據其處理交易當天的適用匯率計算。
如使用以上信用卡/ 轉帳卡及網上付款方法, 即表示你確認你為該信用卡/轉帳卡或PayPal帳戶的持有人, 或獲得持有人授權使用。如果你的信用卡/轉帳卡發行機構拒絕授權向GreenPrice支付款項, 我們將對於為任何延遲或停止送貨的情況概不負責。
我們的交易過程符合支付卡產業設定的嚴格國際安全標準, 令你體驗既安全又有保障的購物過程。如果你已在本網站註冊帳戶並決定於本公司儲存信用卡資料, 你的資料將被完全加密, 只用於處理你要進行的交易, 並安全地保存在我們的系統。在我們沒有出現疏忽的情況下, 如果任何第三方未經授權獲得你在使用我們服務時所提供的資料, 我們對你可能遭受的任何損失概不負責。
當你輸入個人資料、付款資料並提交訂單, 我們將向你發出電郵以確認收到訂單。該電郵僅確認收到訂單, 並不代表接受訂單。我們向你發出電郵確認貨品已經寄出時, 即表示你的訂單已獲接受, 而你與GreenPrice的合約亦已完成。只有在寄出貨品時發出的確認電郵中列出的貨品包括於合約中。因此, 所有的銷售合約以英文在香港特別行政區訂立。
a) 你所訂購的貨品缺貨, 或因為未能達到我們的品質標準或因為其中一項或全部訂購貨品適用於送貨限制而被撤回
GreenPrice現時只接受香港訂單。提取貨品時, 你需要簽署收取產品確認。簽署後, 你開始為貨品承擔責任。如果收貨人或提取人不是原來購買者, 或者交付的是禮物, 即表示你接受上述人士的簽署確認為送貨證據並表示GreenPrice已完成你的訂單, 同時接受相關的責任轉移。每則訂單須收取港幣$30運費。 GreenPrice保留在沒有事先通知下自行決定更新送貨政策的權利。
如果懷疑產品質量有問題，我們樂意在購物後七 (7) 天內全數退款。但是，顧客購買我們的產品須自行承擔風險。在適用的法律和條例允許的範圍內，如購買我們的產品，代表顧客及其代表明確解除並免除GreenPrice及其代表可能承擔的由所購買的產品引起或與之有關的任何及所有索償、訴訟、損害賠償、或其他責任。
GreenPrice不保證使用本網站和服務均為無誤, 也不保證本網站或支援本網站的伺服器沒有病毒或其他有害成分。我們建議所有本網站的用戶確保自己已安裝最新軟件, 包括防毒軟件。
某些事情可能在本公司的合理監管之外發生, 例如惡劣天氣。在此等情況下, GreenPrice會盡力維持服務, 但對於任何未能滿足本服務條款的責任概不負責。
你同意我們免於承擔及應我們要求向我們, 即GreenPrice (包括其員工、董事、代理人、關聯人士、認可者及供應商) , 全數賠償因你任何違反服務條款的行為所致的所有責任、索賠、費用、損壞和損失, 包括律師費。這包括任何其他人士因你的行動或沒有行動的情況下利用你的帳戶使用本網站。
我們設有投訴處理程序, 如有爭議出現時可即時解決。如對訂單有相關的投訴或意見, 請聯絡我們的客戶服務團隊。
By accessing or using these Platforms on any computer, mobile phone, tablet, console or other device (collectively, “Device”), you agree that you have read, understand and agree to be bound by these Terms and the applicable law, whether or not you are a registered member of GreenPrice. We may change these Terms at any time without notice, effective upon its posting to the Platforms. Your continued use of the Platforms shall be considered your acceptance to the revised Terms. If you do not agree to these Terms, please do not use these Platforms.
In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorised use of your account, please contact us immediately.
Prohibitions and Failure to Comply
We may take actions against your account for activities including, but not limited to:
Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way
Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material
Advertising or sending unsolicited messages of any kind
Impersonating others or providing any kind of false information GreenPrice reserves the right to terminate any account at its sole discretion We may send you an email to inform you of the termination of your account in such event.
All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of GreenPrice and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by GreenPrice and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of GreenPrice. Any such unauthorized actions may result in civil consequences or criminal penalties.
GreenPrice reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
Third Party Links
The Site may include links to other websites or resources that are not operated or prepared by GreenPrice. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.
Eligibility to Purchase
In order to place orders with us, you must meet our conditions of eligibility:
Be aged 18 years of age or over
Be in possession of a valid credit/debit card issued by a licensed bank acceptable to GreenPrice for payment or be in possession of a valid PayPal account, unless you have opted to pay in cash on delivery
Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site)
All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
GreenPrice will endeavour to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by GreenPrice is not as described.
Prices are shown on the Site in Hong Kong Dollars (HKD). Prices displayed on the Site at the time your order is accepted will be honoured except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.
If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
We accept payments made by Visa, MasterCard and PayPal, as well as payments in cash on delivery.
By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to GreenPrice, we will not be liable for any delay or non-delivery.
Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using our Services.
Acceptance of your Order
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and GreenPrice will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded in Hong Kong SAR and are written in English.
GreenPrice reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
a) The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
b) We identify a pricing or product description error.
c) We are unable to obtain authorisation for payment.
d) You do not meet the eligibility criteria to purchase as set out in this TOS.
Our Customer Service team will contact you as soon as possible if there are any problems with your order.
Shipping and Collections
GreenPrice’s teams will try their best to meet the expected delivery time but cannot guarantee that such estimates must be met.
Please refer to https://www.greenprice.hk/pages/shipping
Only domestic purchases is provided. You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfilment of your order by GreenPrice. You also accept the associated transfer of responsibility in the same way. Each Orders will be subjected to a shipping fee of HK$30. GreenPrice reserves the right to update its shipping policy at its sole discretion without prior notice.
In the event of suspected product issues, we are happy to provide a full refund within seven
(7) days of purchase. However, customers that purchase our products do so at their own
risk. By purchasing our products, the customer and its representatives expressly releases
and discharges GreenPrice and its representatives from any and all claims, cause of action,
damages, or other liability which might have arisen from or be related to the purchased
products, to the extent permitted by applicable laws and regulations.
Please refer to https://www.greenprice.hk/pages/returns
Nothing in the TOS is intended to affect your rights under the Law in Hong Kong SAR.
Views expressed in any media by the designers, companies or third parties, whose products are sold on the Site or with whom we are associated, are their own. GreenPrice takes no responsibility for any such views as they do not necessarily reflect ours.
GreenPrice does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, GreenPrice will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TOS.
Indemnity and Waiver
At our request, you agree to compensate us fully and hold us, GreenPrice (including its officers, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.
If you breach the TOS and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the TOS.
We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact our Customer Care team for any order related complaints or comments.
GreenPrice respects the intellectual property of others. If you have reason to believe your work may have been used in the Site without your permission, please contact us following this complaints handling procedure.
Governing Law and Jurisdiction
The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.